Field execution for utility meter programs since 1993
Tens of millions of meters and modules deployed.
Millions of field service orders completed.
From contract meter reading and field audits through full AMI/AMR deployments, TruCheck serves the electric, gas and water utilities running meter programs and the OEMs deploying the equipment.
We’re part of Sparus, a connected group of utility and infrastructure specialists.
Why Clients Choose Us
Whether the work is a full-scale meter deployment or ongoing field services, utilities and OEMs rely on TruCheck because the program holds. We have been delivering both since 1993.
- One team across electric, gas and water: one quality standard, one point of accountability
- Full-program capability from contract reading, audits and maintenance through large-scale deployments
- Every program type, utility structure and technology generation, self-performed nationally
Our Services
AMI/AMR Deployment
A successful AMI or AMR conversion depends on schedule, meter access and a work order record built on quality. We manage the full deployment cycle — from warehousing and staging through call center, field installation and CIS record transfer — with workflow technology that locks quality into every work order, every crew and every endpoint.
- Electric, gas and water with GPS and photo work order capabilities
- Pre- & post-customer communication support
- Meter and module warehousing, staging and inventory management
Contract Meter Reading
Utilities running contract reading programs need consistent, route-optimized results with data accuracy their billing systems can depend on. We have been running those programs since 1993 for utilities ranging from regional cooperatives to large investor-owned utilities across multiple commodity types.
- Route optimization and dispatching for walk-by, drive-by and mobile meter reading
- Off-cycle reads — final reads, check reads and on-demand account verification
- Data accuracy auditing and discrepancy resolution
Quality & Field Audits
Our quality program is built on one principle: catch a performance issue before it becomes a systemic one. Validation at the point of capture, layered auditing and technology-driven analysis make that possible at scale.
- Layered audit methodology: tenure-based reviews, random audits and data-targeted reviews
- Machine learning analysis of work order data and field photos for back-end quality detection
Field Service Orders
Electric, gas and water utilities depend on meter and infrastructure maintenance to keep systems running, customers connected and compliance obligations met. We provide qualified technicians for that work.
- Disconnects, reconnects and move in/move out
- Endpoint diagnostics and replacement
- Atmospheric corrosion inspection and remediation
Program Management & Logistics
Large deployments require program managers who can achieve schedules, work around utility blackout windows and deliver quality from day one through final closeout. We run meter programs at scale — crews managed, field progress tracked, data clean — with reporting project teams can depend on.
- Program scope, schedule and milestone management tailored to utility goals
- Real-time field visibility and project performance reporting
- Configurable reporting for utility billing and compliance systems
Call Center Support
Meter access rates determine program timelines and program effectiveness. We manage every customer touchpoint — pre-installation notifications, appointment scheduling for restricted and hard-to-access accounts, and post-installation confirmation — keeping field operations and customer experience in sync to drive the highest possible access rate across your service territory.
- Appointment setting, confirmation and rescheduling
- Pre- and post-installation customer notifications
- Performance dashboards and customer service reporting
Contact Us
TruCheck
192 Technology Parkway
Suite 500
Peachtree Corners, GA 30092
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